Entry-Level Housing Support Advisor

Croydon Council is seeking an entry-level Customer Service Advisor to join our Housing Customer Service team in Croydon. You’ll be the first point of contact for residents, handling enquiries by telephone, online channels, face-to-face and written communications.

No prior Housing experience is required; we’ll train you. We value clear communication, good listening and problem-solving, with opportunities to learn Housing services, repairs processes and contribute to a positive customer experience.

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