As an Apprentice Pharmacy Assistant, you will play a key role in supporting the day-to-day operations of the pharmacy while gaining hands-on experience and industry knowledge.
Your responsibilities will include:
Customer Service & Support
- Assisting customers with general enquiries and providing excellent customer service
- Advising patients on over-the-counter medications under pharmacist supervision
- Processing prescriptions accurately and efficiently
- Handling transactions, including cash and card payments
Dispensing & Stock Management
- Preparing and labelling medications in accordance with regulations
- Assisting pharmacists with dispensing prescription medicines
- Managing stock levels, restocking shelves, and checking for expired medications
- Receiving, storing, and organising pharmaceutical supplies
Administrative Duties
- Maintaining accurate patient records and prescription logs
- Handling confidential information with discretion and in compliance with GDPR regulations
- Assisting with pharmacy documentation and regulatory compliance
Health & Safety Compliance
- Following pharmacy protocols and health & safety guidelines
- Ensuring cleanliness and hygiene standards are maintained in all areas
- Complying with industry regulations, including data protection and controlled drug procedures
Training & Development
- Developing an understanding of NHS policies, prescriptions, and pharmaceutical regulations
- Shadowing experienced pharmacists and team members to gain practical experience
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