Senior AMS Support Engineer — Enterprise Applications

Infosys in Stevenage, UK seeks a highly skilled L2/L3 Support Engineer to provide advanced application and platform support across enterprise IT systems and business-critical applications. You will handle incident resolution, platform administration, and technical troubleshooting to ensure high availability and user satisfaction.

The role requires ITIL/ITSM knowledge, CMDB management, and collaboration with vendors and internal teams to maintain robust operational support within SLA commitments.

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