Weekend Customer Experience Advisor

Metro Rod LTD is seeking a Weekend Customer Service Advisor to join our out of hours team. This role focuses on delivering a first-class customer experience for national, regional, and local accounts, handling orders, inquiries, and complaints with professionalism on a weekend basis.

You will update records in the system, work with fellow Advisors, and adhere to multiple client SLAs while maintaining a detailed, customer-first approach.

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