Customer Service & Complaints Specialist — Mon–Fri

People Solutions is recruiting a Customer Service Advisor for its West Bromwich site in the West Midlands. This Permanent role offers a salary of £26,000–£28,000 and a Monday–Friday 9am–5pm schedule, with no weekend work.

You will handle a high volume of customer enquiries and complaints via telephone and email, taking ownership to resolve issues and maintain excellent service. Training and ongoing support are provided to help you progress within the Complaints Department in a busy manufacturing

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