Global Medical Case Manager — 24/7 Customer Support

Charles Taylor in Cosham, Portsmouth is hiring a Customer Service Medical Case Manager to support travellers during medical emergencies worldwide. This role involves real-time coordination of assistance, providing reassurance and helping people navigate unexpected medical situations with compassion.

You will handle a rotating shift pattern, including early/late shifts and weekends, with hybrid work possible after you settle in. Strong English, empathy and professionalism are essential.

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