Employer East of England Community Health and Care NHS Trust (Cambridgeshire) Employer type NHS Site Redgrave Gardens Children’s and Young People’s Centre Town Luton Salary £25,760 – £27,476 per annum, pro-rata Salary period Yearly Closing 31/08/2026 23:59 Interview date 08/09/2026
Support Worker
Band 3
East of England Community Health and Care NHS Trust delivers expert healthcare in people’s homes, community hospitals and local settings across the East of England.
Our nurses, therapists, clinicians, support teams and partners work together to provide coordinated care that supports independence, recovery and wellbeing. We believe people are best cared for close to home, in the communities where they live and belong.
By combining professional expertise with strong local relationships, we help people stay well, feel supported and access the right care at the right time. Expert healthcare, close to home, trusted by our communities.
Different ideas, experiences and backgrounds make us stronger and more creative and applications from all walks of life are welcomed. Our processes ensure that all applicants are treated fairly at every stage of the recruitment process.
East of England Community Health and Care NHS Trust is committed to creating a modern and inclusive work environment. We actively promote flexible working opportunities where possible to meet the needs and wishes of our workforce and maintain and improve their wellbeing. We also offer flexible working patterns and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.
We welcome applications from people who share our values and can help us deliver outstanding care in our local community.
Before applying for this vacancy, please make sure you’re familiar with ongoing GOV.uk sponsorship eligibility criteria which will impact the organisations ability to provide sponsorship, whether this is currently or in the future.
Please note, our selection processes are in place to ensure we recruit candidates with the right values and skills. Please be advised that the use of AI in applications is monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.
Please note all new starters will be subject to a 6 month probationary period.
Job overview
Are you passionate about making a positive difference to children, young people and their families?
An exciting opportunity has arisen for a Clinical Support Worker to join our Community Paediatrics Service. Although based in Luton, you will work with children, young people and families across Bedfordshire and Luton in a range of settings, including clinics, schools, homes and community venues.
We work with neurodivergent children and young people and those with special educational needs and disabilities (SEND), supporting families through early intervention, practical advice, specialist pathways and partnership working.
You will support the delivery of behaviour, sleep and toileting support strategies, contribute to our Neurodiversity Early Awareness pathway, facilitate parent and carer workshops, and work alongside families and professionals to help children and young people access support that meets their individual strengths and needs.
We are looking for someone who is enthusiastic, organised and compassionate, with a genuine commitment to supporting children and families. Training, support and development opportunities will be provided.
Should we receive a high number of applications we reserve the right to close this vacancy at any point after 27th August 2026
Main duties of the job
Work with children, young people and families across clinics, schools and community settings, helping to provide supportive and high-quality care.
Support the delivery of behaviour, sleep and toileting support strategies alongside families and professionals.
Contribute to the Neurodiversity Early Awareness pathway and wider early intervention services.
Support clinic-based activities including growth monitoring, pulse and blood pressure recording and Qb testing, with full training provided.
Working for our organisation
Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There’s one reason why our services are outstanding – and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then a culture which prioritises staff engagement and development awaits you with the leading-edge specialist community provider.
Please be aware that East of England Community Health and Care NHS Trust will never ask applicants to pay fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers. All recruitment communications and job applications should only be made through our official careers website and published contact details.
If you receive a suspicious job offer or recruitment-related communication, do not make any payments, share personal information, or provide identity documents. We encourage you to report the matter to your local police or relevant law enforcement agency.
Our safe recruitment pre-employment checks are undertaken before an appointment is confirmed and may include a DBS check. Where the role requires you to drive, we’ll ask you to validate your driving licence online via the DVLA.
Detailed job description and main responsibilities
Job Purpose
An exciting prospect has arisen for a Clinical Support Worker to work within the Specialist Nursing Service at Redgrave Children’s and Young People’s Centre.
The successful candidate will work in partnership with families and professionals, delivering both clinical care tasks and behaviour, sleep, continence support strategies to make a positive difference to individuals and families.
The post holder will also support the delivery of the Neurodiversity Early Awareness pathway, including assisting with the coordination of information, engagement with families and professionals, and supporting clinicians with pathway-related activities.
Part of the role will be facilitating workshops both on TEAMS and in person. Training, clinical support and induction will be offered to support this process.
You will work with children, young people and families and delivering care in clinic, educational and other community settings as the need arises.
The successful candidate needs to be able to communicate and organise effectively, prioritise tasks, be methodical in their thinking and continually exercise their initiative.
This is a fabulous opportunity that awaits an enthusiastic team player who is eager for a new challenge and has a passion to make a difference! We would expect the successful candidate to have experience of working with children and young people and excellent interpersonal skills.
Main Duties & Responsibilities
- To work directly with families identified as needing support. To liaise with the family and multidisciplinary team when delivering support and seek appropriate support and supervision.
- To take an active role in workshops with parents (online and in person) providing advice, support, and administrative support.
- To keep accurate and contemporaneous records consistent with legislation, policies, and procedures.
- To guide families to appropriate Universal support.
- To support the Neurodiversity Early Awareness pathway by assisting with administrative and clinical support activities, gathering and sharing information as directed, and supporting families and professionals throughout the process.
- To act as a chaperone for child protection medicals as required.
- To take part in service development projects as required.
- To deliver Qb testing on a regular basis. Training will be available.
- To take blood pressure and pulse readings, and complete growth monitoring for children and young people. Training will be available.
- To ensure clinical spaces are well equipped and ready to use.
- To ensure all equipment used in the clinic setting is safe, serviced, and appropriate for use.
Communication/ Key Relationships
- Children, young people, and their families
- Early intervention team
- Education staff in schools
- Paediatricians
- Local Authority partners
Research & Development
May be required to undertake surveys or audits, as necessary to own work; may occasionally participate in R&D, clinical trials or equipment testing.
Infection Control
- The trust staff are responsible for protecting themselves and others against infection risks.
- All staff regardless of whether clinical or not are expected to comply with current infection control policies and procedures and to report any problems about this to their managers.
- All staff undertaking patient care activities must attend infection control training and updates as required by the trust.
- All clinical staff or any staff working in clinical areas are expected to be bare below the elbow with no hand or wrist jewellery except for one plain band (no stones or engraving)
Health and Safety
- Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act (1974), to ensure the agreed safety procedures are carried out to maintain a safe environment for employees and visitors.
- To ensure that the trust’s Health and Safety Policies are understood and observed and that procedures are followed.
- To ensure the appropriate use of equipment and facilities and the environment is maintained in good order.
- To take the necessary precautions to safeguard the welfare and safety of themselves, patients, staff and visitors, in accordance with the Health and Safety at Work Act.
- To undertake appropriate Health and Safety training to support safe working practice including, where appropriate, its management.
Code of Conduct
The post holder is required to adhere to the Conflicts of Interest Policy
This job description is not exhaustive and may be amended from time to time in consultation with the post holder. The post holder will be required to undertake any other duties as may be required for the effective performance of the post.
All staff are required to respect confidentiality of all matters that they learn as a result of the employment with the trust, including matters relating to other members of the staff and members of the public/patients.
Maintain appropriate patient and clinical records in line with the trusts policies and procedures, and in line with the agreed service specification.
The post holder will be expected to participate in an annual appraisal of their work where the job description will be reviewed and objectives set. In line with the annual personal development plan the post holder will be expected to undertake any training or development required to fulfil their role.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exemptions) Order 1975 and as such it will be necessary for a submission for Disclosure of Barring Service to be made to check for any previous criminal convictions. East of England Community Health and Care Trust is committed to the fair treatment of its staff, potential staff, or users in line with its equal opportunities policy and policy statement on the recruitment of ex-offenders.
Ensure that all patients, clients and colleagues are treated at all times in an equitable manner, respecting diversity and showing an understanding of diversity in the workplace.
The post holder must carry out their responsibilities with due regard to the trust’s Equality and Diversity Policies, Procedures and Schemes and must ensure that equality is promoted at all times.
Support the trust’s sustainability green plan and take personal responsibility to ensure that we work to reduce carbon emissions.
The trust is committed to supporting our voluntary workforce and all apprentices, and all staff are expected to welcome and support volunteers and apprentices in their teams.
Person specification
Qualifactions and Training
- GCSE grade 4-9 in English and Maths or equivalent.
- Care certificate or willingness to undertake.
- NVQ 3 in childcare or equivalent
Knowledge and Skills
- Be aware of safeguarding people responsibilities
- To be able to learn nursing skills and know when to ask for help
- Has experience of working with children with health needs, learning difficulties or complex health needs
- Experience of working with young people with neurodevelopmental conditions.
Experience
- Experience of working with families and professionals within health, education or community services.
- Understands normal development of children and young people
- Experience of assessing the needs of children and young people
- Experience of liaising with and supporting families
Equal Opportunities – We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are Smoke Free.
Immigration Status – East of England Community Health and Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, sponsorship can only be offered against eligible roles. If you are an applicant from outside the UK and do not already hold a self‑gained right to work, we recommend you check the Home Office eligibility requirements before making an application.
Please note: Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system.
Our safe recruitment pre‑employment checks are undertaken before an appointment is confirmed and may include a DBS check. Where the role requires you to drive, we’ll ask you to validate your driving licence online via the DVLA.
Redeployment – Please note that in the first instance priority for this vacancy will be given to staff who are on the Trusts Redeployment Register.
Closing and Interview Dates -This vacancy may close early if sufficient applicants are received.
Data Protection – A privacy notice detailing how we will handle your data is attached to this advert as a document. Your application will be transferred to our recruitment management system (Trac) once the advert has closed and you will receive notification then detailing how Trac will handle your data.
ALL CORRESPONDENCE will be via the e‑mail address on your application form. If you have not been invited to interview within 2 weeks of the closing date, you unfortunately haven’t been successful on this occasion, but keep an eye on our vacancies as a job that’s just right for you may appear!
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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