IT Service Desk Engineer – Frontline Tech Support

TrinityBridge is seeking an IT Service Desk professional to provide first/second line support from our Northwich office. You will log, diagnose and resolve IT service requests, acting as the main contact for end-users and coordinating with regional IT teams to ensure timely delivery.

The role requires ITIL Foundation, familiarity with Windows OS, Office, and AD basics, plus a willingness to handle ad-hoc tasks and participate in DR/BC tests. A friendly, proactive approach is essential.

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