ICT Support Technician – 1st & 2nd Line

Westmorland and Furness Council is seeking an ICT Technician to deliver 1st line support across our ICT infrastructure, covering both on‑premise and cloud environments. You will work within the operations team to provide timely, customer‑facing assistance and help drive improvements in service delivery.

The role requires strong technical and customer service skills to align ICT support with the Council’s strategic goals and ensure high‑quality user experiences across the organisation.

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