Public Service Work Coach: Help People Build Careers

Department for Work and Pensions (DWP) is recruiting Work Coaches to assist customers with welfare and job-search needs in several locations. Roles involve face-to-face, digital and telephone support on site in DWP estate, with a focus on empathy, accuracy and timely advice.

You will help Universal Credit customers and other benefit claimants, provide guidance on job search actions and local vacancies, and comply with Equality Act duties while building strong relationships with clients and

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