Company: Department for Work and Pensions (DWP)
Location: Preston
Job Description:
Department for Work and Pensions (DWP) in Preston is seeking a UCR Team Leader to guide and develop a Frontline Universal Credit Review team, ensuring high standards of service and accuracy for claimants.
You will line manage agents, monitor performance, coach staff, and prioritise work to meet service goals, while collaborating with internal stakeholders to resolve issues and drive continuous improvement.
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Posted: September 29th, 2026