IT 2nd Line Support Technician – Microsoft 365 & Cloud

John Ruskin College in Croydon and Redhill is seeking an experienced IT 2nd Line Support Technician to join our forward-thinking IT team. You will provide advanced technical support across Microsoft 365, Intune, Windows Server, Active Directory and network infrastructure, helping staff and students stay productive and secure.

You will act as escalation point for complex issues, contribute to IT projects, cybersecurity initiatives and service improvements, while delivering a proactive,

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