Head of Customer Experience & Store Operations

Company: Sainsbury's
Apply on Partner’s Website
Location: Wolverhampton
Job Description:

Sainsbury’s in the United Kingdom is seeking a Lead Customer Experience Manager to drive excellent customer experiences across store operations, from checkouts to back of house. You will lead a team of managers, plan around key trading events, and assume full store accountability in the absence of the store manager.

This role emphasizes data-driven decisions, inclusivity, and improving KPI outcomes while coaching teams to deliver high standards and efficiency.

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Posted: August 11th, 2026