Operations Leader for Scale & Growth

1st Formations is seeking a commercially minded Head of Operations to drive day-to-day performance across customer sales, retention, service, mail, Co Sec and serviced offices. You will align functions, lead transformation initiatives and partner with the CEO to scale the business while maintaining discipline and resilience.

The role requires hands-on leadership, the ability to translate strategy into practical plans, and a track record of delivering measurable operational improvements in a

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