Online Fulfillment & Customer Experience Lead

Company: Sainsbury’s Group
Apply for the Online Fulfillment & Customer Experience Lead
Location: Chesterfield
Job Description:

Sainsbury’s Group in Derbyshire is seeking an Online Customer and Trading Manager to lead an in-store online service and delivery team. You will plan, coach, and manage shoppers and drivers to deliver a seamless shopping experience for both online and store customers.

You will drive performance, meet KPIs, and handle employee relations in a fast-paced, customer-facing environment. The role includes early morning shifts and close collaboration with store leadership.

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Posted: September 29th, 2026