Employer: Moat
Close date: Sunday 11/10/2026
We’re Expanding Our Managing Agents And Owned Tenures Team And Are Recruiting Three Managing Agent & Leasehold Officers To Support Customers Across Designated Geographical Patches
- 1 x London South East and Essex
- 1 x London South, Sussex and Mid Kent
- 1 x West Kent and East Kent
Are you an experienced leasehold, property management or housing professional looking for an opportunity to make a real difference for customers? These are exciting new roles that will play a key part in improving our leasehold and managing agent services, strengthening relationships with key partners, and ensuring our customers receive a compliant, transparent and high-quality service.
About The Role
As a Managing Agent & Leasehold Officer, you’ll be responsible for supporting shared owners, leaseholders and freeholders across your allocated patch, including schemes managed directly by Moat, developments where Moat has a leasehold interest, and schemes managed by third-party landlords, freeholders and managing agents.
Acting as a leasehold and managing agent specialist, you’ll work closely with colleagues across neighbourhood, property and service charge teams, providing expertise on complex leasehold issues, customer escalations, managing agent performance and dispute resolution.
You’ll help ensure services are delivered compliantly and effectively, support customers through complex issues, identify risks, and challenge poor performance where necessary to achieve better outcomes and value for money.
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