Coastal Welcome Manager — Lead Visitor Experience

National Trust is seeking a Welcome Manager (Band 1) to lead our visitor welcome operation across Gower’s iconic sites, including Rhossili and Pennard. You’ll manage a team of seasonal staff and volunteers, provide clear direction and day-to-day leadership, and act as Duty Manager to ensure safe, high-quality visitor experiences.

The role requires flexible working across peak periods, with weekend and bank holiday work, and a commitment to health, safety and risk management.

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