Member Experience & Front‑of‑House Manager

Fulham Reach Boat Club is seeking a Duty Manager to lead customer experience and front-of-house operations. You will manage bookings for adult Learn to Row courses, private coaching, and corporate events, acting as the first point of contact for members and visitors onsite.

The role requires excellent organisational skills, careful CRM data management, and proactive problem solving. You will coordinate memberships, schedule sessions in Deputy, support fundraising, and collaborate with coaches

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