Venue Operations Lead – Customer Experience & Team

Company: Join
Apply for the Venue Operations Lead – Customer Experience & Team
Location: London
Job Description:

Join is seeking a Venue Lead for Prison Island London 1 to manage daily operations, guest satisfaction and team performance on site. You will implement safety procedures, oversee maintenance, and coordinate with the Operations Manager and Europe Manager to meet targets and ensure an excellent guest experience.

The role requires strong leadership, organisation, and communication skills, with responsibility for HR tasks, reporting and customer service excellence in a busy leisure setting.

#J-18808-Ljbffr…

Posted: September 27th, 2026