Frontline Customer Care Advisor – Newcastle

Xplor in Newcastle upon Tyne is seeking a Customer Service Advisor to join our frontline team. You will handle inquiries across chat, phone, ticket, and email, resolving issues on the spot and supporting accounts and contracts to keep client interactions smooth.

You’ll follow our scripts to meet service levels, collaborate with a supportive Team Leader, and contribute to ongoing improvement while building strong relationships with clients.

#J-18808-Ljbffr…