Hybrid 1st/2nd Line IT Support Technician

The Travelers Indemnity Company is seeking an IT Technical Support professional to assist Travelers UK staff with day-to-day IT needs, including PC hardware, peripherals, and software. The role supports Outlook and MS Office, with a focus on timely incident resolution and effective collaboration with third parties.

You will operate within a hybrid work framework, reporting to the IT Service Desk and ensuring adherence to SLAs while maintaining high service standards for brokers and customers.

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