Senior Incident Management Consultant – ECC (Hybrid)

Allstate NI in Belfast is seeking an experienced Incident Management Consultant to join our Enterprise Command Center. You will handle complex major incidents, provide guidance to analysts, and coordinate rapid response activities across the organisation.

The role requires at least 2 years in major incident handling, strong ServiceNow and MS Office skills, and a proactive, collaborative mindset to drive incidents to closure. Shift patterns include 4 options with varying hours.

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