Guest Reservations Specialist – Flexible Scheduling

Firmdale Hotels’ Charlotte Street Hotel is seeking a Reservations Agent to deliver personalised service and warmly assist guests from first contact through check-in. You will work alongside the front office team to uphold the hotel’s high standards.

You’ll advise guests on rates, packages, and availability with a professional, upbeat approach, ensuring accuracy in reservations while maintaining the warm, welcoming atmosphere the brand is known for.

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