Company: Back TO Work

Apply for the IT Support Technician Apprentice

Location: Sunderland

Job Description:

A mixed comprehensive school requires someone passionate about technology and seeking their 1st role within the IT industry.

To provide the technical support for all the school’s IT equipment including computers, software and associated peripherals
To work with service providers in the deployment of hardware and software required by the school
Daily monitoring of the network and servers, backup processes and anti-virus protection and firewalls to ensure network availability
To monitor the IT helpdesk and prioritise and respond accordingly
To update and maintain documentation such as logs and audits as part of administrative procedures
To prepare and install resources and be available to provide support for teaching and learning and school events
To perform the maintenance, development and update of the school website, intranet and managed learning environment and intranet
To provide general maintenance or repairs and updates of computer equipment and associated software and arrange repairs to faulty computer equipment and associated peripherals
To train where appropriate, teacher and support staff in the use of hardware or relevant software
To undertake such other duties as required by the Head teacher commensurate with the grading of the post
To uphold the school’s policies and procedures regarding the safeguarding of all young people, equal opportunities and health and safety

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Posted: September 20th, 2026