Senior Director, Analyst — AI-Driven Insights Leader

Gartner is seeking a Senior Director, Analyst in the BTI group to lead influential insights across North America and EMEA. You will guide research, shape a research agenda, and engage clients through in-person and virtual meetings, conferences, and sales support visits.

The role requires deep ITSM expertise, leadership in large deployments (ServiceNow, BMC), and strong writing/presentation skills to influence clients and Gartner leaders globally.

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