Systems Support Specialist (End-User Focus)

Colchester City Council is seeking a Systems Officer to join the Digital team. You will diagnose and resolve end-user support needs, translating requests into clear requirements for the organisation and suppliers. The role emphasises timely delivery, governance, and maintaining high standards of service.

You will work in a permanent, full-time capacity, with 37 hours per week and a focus on improving internal and external customer experiences. Training and career development are encouraged.

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