Field Service Engineer

Company: SER
Apply for the Field Service Engineer
Location: Berkshire
Job Description:

Overview

In this role you will service and repair packaging machinery across the UK, supporting customers and ensuring high uptime. You’ll work as part of a growing service team in a dynamic environment, applying mechanical, electrical, and PLC know‑how. You’ll travel regularly and upskill through on‑site and PLC training, contributing to reliable, customer‑facing service. This is an impact‑or‑growth role in a supportive culture with opportunities to develop your technical and problem‑solving capabilities.

Pay / Benefits

  • Company vehicle
  • 25 days holiday + bank holidays
  • Hotel and meals covered on business trips
  • Health care & Life insurance
  • Discretionary bonus
  • 3% pension contribution

Responsibilities

  • Install, service, maintain and repair packaging machinery at customer sites across the UK
  • Perform mechanical tasks such as replacing components and working with pneumatics/hydraulics
  • Support electrical tasks including motors, drives, relays, pumps, cylinders and inverters
  • Fault find on PLCs and handle interrogation issues
  • Interpret electrical and mechanical schematics
  • Diagnose and resolve faults with minimal supervision
  • Deliver outstanding service and build rapport with customers

Key requirements

  • 2+ years’ experience in mechanical or electrical engineering (packaging experience preferred but not essential)
  • Solid knowledge of mechanical systems including pneumatics or hydraulics
  • Competent in basic electrical engineering – including 1-phase and 3-phase
  • Experience with PLC interrogation
  • Engineering qualification Level 3 or higher (electrical or mechanical discipline)
  • Self-motivated team player comfortable with UK-wide travel
  • Positive attitude and ambition to grow with the company
  • customer-focused mindset
  • rapport-building with customers
  • self-motivation
  • mechanical systems including pneumatics/hydraulics
  • electrical systems (motors, drives, relays, pumps, cylinders, inverters)
  • PLC interrogation

…

Posted: September 30th, 2026