Account Manager- Lead Referral Partner Development

Company: Merck Sharp & Dohme (MSD)
Apply for the Account Manager- Lead Referral Partner Development
Location: Milton Keynes
Job Description:

Overview

In this role you will build and grow a national or regional network of Lead Referral Partners to drive qualified SenseHub and livestock monitoring opportunities. You will collaborate with cross-functional teams to ensure rapid follow-up and progression of leads through the sales journey. The position is field-oriented, ideally in a dairy-dense region, with a focus on activating partners and sustaining momentum. You will shape the partner strategy, monitor performance, and contribute to SenseHub growth through effective partner engagement and pipeline management.

Pay / Benefits

  • remote work
  • flexible work arrangements
  • field-based role in dairy region
  • opportunity to drive market growth
  • cross-functional collaboration
  • career development

Responsibilities

  • Develop and execute a prioritized Lead Referral Partner plan (regional or national).
  • Identify, recruit, onboard and activate new Lead Referral Partners across priority channels.
  • Increase lead volume from existing partners and maintain a robust partner pipeline.
  • Foster trusted, long-term relationships with partner stakeholders and provide first-line commercial support.
  • Coordinate with Monitoring New Business Managers, Customer Success Specialists, Vet and Trade Account Managers, Market Access and Marketing for timely lead follow-up and progression.
  • Collect and analyze partner insights to identify market opportunities and future partnership models.
  • Support partner-facing events, CPD sessions, farmer meetings, trade days and regional campaigns.
  • Ensure activity compliance with company policies, referral terms, and industry standards.
  • Track performance metrics such as partner activation, lead quality, conversion, pipeline value, and CRM data integrity.
  • Facilitate timely handover of qualified leads and maintain clear next actions and outcomes.
  • Capture strategic insights on partner trends, barriers, and opportunities to improve the referral model.

Key requirements

  • Strong relationship builder with ability to engage diverse external stakeholders.
  • Commercial focus with ability to translate partnerships into measurable lead generation and sales pipeline.
  • Good understanding of dairy and beef farming systems and the value of livestock monitoring on farm.
  • SenseHub knowledge preferred or ability to rapidly develop credible system knowledge.
  • Experience working across matrix teams (Monitoring, Vet and Trade sales, Market Access, Marketing, Finance, Customer Success).
  • Highly organized with robust pipeline management and prioritization skills.
  • Clear communication, able to run partner reviews, support training, and articulate technical value to partners and farmers.
  • Resilient, proactive and capable of building momentum in a developing route to market.
  • Relationship building
  • Commercial orientation
  • Strong communication
  • Dairy farming systems understanding
  • Pipeline management
  • CRM/data reporting

…

Posted: September 30th, 2026