Are you a true retail professional? Love leading and coaching teams? Ready to run a Rituals shop like it’s your own? You might be exactly who we’re looking for.Share your talentsWe are looking for a mobile Store Manager to cover our London area!Are you a true retail professional? Love leading and coaching teams? Ready to run a Rituals shop like it’s your own? You might be exactly who we’re looking for.In the role of Store Manager, you’re the heart and soul of one of our medium-sized stores. With your leadership, the store runs like a dream – from daily operations to big-picture planning and sales. You hire team members, coach them on the job, and create a workplace where everyone works as one.Your formula? Happy team + smooth operations = great sales results.
What You’ll Focus On
Build strong teams
- Hire new talent and coach your team members to win as a team. With you around, talent grows, and sales numbers climb.
- Get your team working perfectly. You know exactly when to use someone’s strengths or when to challenge them with a new skill.
Manage operations & Spot opportunities
- Handle day-to-day operations: from counting cash to managing stock, all while following our safety and style guidelines.
- Spot opportunities, make plans that boost our sales, and keep customers happy and colleagues engaged.
Create amazing customer experiences
- Build lasting customer connections by remembering faces, favourites, and sensing what newcomers will love.
- Be a true brand ambassador by looking polished and professional, and paying attention to every detail that matters for a luxury boutique.
Bring all of youYou have a similar level of leadership experience in retail, hospitality or cosmetics.You’re the perfect mix of a people’s person and business brain – you understand sales targets just as easily as you remember everyone’s birthday.You’re incredibly adaptable – switching from coaching a team member to jumping on the shop floor when it gets busy; you make it all come together.You’re available to work during opening hours, which include evenings and weekends.
Benefits of working at Rituals
- An extensive onboarding programme where we teach you everything about Rituals and your role with us.
- Our famous, monthly Kick-Off (we ALL look forward to) where we check out new products, have workshops, evaluate numbers and make plans for the month ahead. Trust us, you’ll love it.
- Employee discounts, goodie bags, various wellbeing perks, and access to special events like our Rituals Live Event and the Global Rituals Brand Show.
- Potential monthly bonus of 18% on top of your gross salary when shop targets are met.
- All the growth opportunities. Think leadership programmes, our learning platform (called The Book of Rituals) and coaching on the job.
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