Night Technical Support Advisor – Alarm Systems Growth

Johnson Controls is seeking a Technical Support Advisor for a full-time, office-based role in Manchester. The position operates on a night shift with a training period requiring availability for day shifts for six weeks, including weekend work.

You will provide phone-based security system support to field engineers and customers, handling admin tasks and maintaining records. Key duties include diagnosing alarm faults, using monitoring software, and delivering high-quality customer service to

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