Senior Customer Services Lead – Care & Operations

Medequip Assistive Technology Ltd is seeking a proactive Senior Customer Services Operative in Ipswich. You will support the Customer Services Team Leader, handling calls, emails and complaints with empathy and accuracy to ensure a high standard of service.

Working 40 hours per week, you will manage deliveries, keep records up to date, and coordinate with technicians and service users to resolve issues promptly while maintaining a patient, professional demeanor.

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