London IT Support Engineer — 1st Line, On-Site

twentyAI in London is seeking a hands-on IT support professional to join a global professional services environment. You will deliver 1st line support for hardware, software, desktop, and applications, with on-site assistance and strong end-user service.

Work across Microsoft 365 and Windows, manage tickets, escalate complex issues, and contribute to continuous improvement within a fast-paced technology team. Two rotating shifts ensure broad exposure to users.

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