Switchgear Field Service Engineer

Overview

As a Switchgear Field Service Engineer, you deliver on-site expertise to maintain and optimise LV/MV switchgear, driving reliability and safety for ABB customers. You will work closely with the service team to resolve issues and implement improvements, aligning with ABB’s commitment to safe, high-quality service. The role combines technical troubleshooting with customer collaboration and on-site coaching, providing a tangible impact on equipment performance and uptime. This is a hands-on opportunity to shape service delivery and contribute to a cleaner, smarter future.

Pay / Benefits

• Competitive salary
• 25 days annual leave plus bank holidays
• Contributory pension scheme
• Flexible benefits scheme
• Internal mobility opportunities
• Generous bonus scheme

Responsibilities

• Plan and execute field service on switchgear and related equipment to meet customer orders and expectations
• Troubleshoot equipment/process failures, recommend corrective actions, ensure first-time-right resolution
• Collaborate with customers on-site to identify operational improvements and communicate to account team
• Prepare service documentation, reports, and material lists meeting ABB quality and safety standards
• Coach and guide Associate Technicians/Engineers; support training for colleagues and customers

Key requirements

• 3+ years in field service, switchgear maintenance, or related electrical systems
• Strong technical knowledge of LV/MV switchgear, diagnostics, testing tools, and field service practices
• Electrical engineering degree or equivalent experience
• Ability to work safely, apply risk assessment, and follow safety/environmental procedures
• Mindset to innovate, own responsibilities, and drive continuous improvement
• Strong communication skills to build customer trust and deliver excellent service
• Full UK driving license (or relevant local requirement)

• Strong communication
• Customer focus
• Problem-solving
• LV/MV switchgear
• Diagnostics and testing tools
• Field service practices

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