Product Support Engineer — End-to-End Debugging

Nominal is seeking a technically fluent engineer to own complex customer issues end-to-end, working directly with engineering teams to resolve issues and optimize product usage. You will dive into logs, APIs, databases, and production systems, building knowledge bases and contributing to product improvements.

Ideal candidates have strong Python and SQL skills, experience with observability tools like Datadog, and a customer-centric mindset to translate problems into product opportunities.

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