Remote UK: Customer Support Specialist for AI Fraud Tech

Unit21 in London is seeking a Customer Support Specialist to drive value across our customer base, primarily through ticket communication. You will troubleshoot, share best practices, and help users derive maximum value from our product.

The role requires a technical mindset, excellent written and verbal communication, and the ability to work with Customer Success, Product and Engineering to resolve issues within SLA. Remote – London-based role with competitive salary and benefits.

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