MSP Sales Engineer

Overview

In this role, you act as the technical heartbeat for Mimecast’s MSP partner ecosystem, driving enablement and pre-sales excellence. You empower MSP partners to realize the full value of Mimecast solutions and support their growth and deal success. As a trusted technical advisor, you bridge product capabilities with partner needs and collaborate across product, engineering and support teams. You will shape enablement resources and content to scale partner adoption, delivering meaningful impact in a high-growth cyber resilience environment.

Pay / Benefits

• hybrid flexibility
• career progression programs
• learning and development opportunities
• competitive compensation
• performance bonuses
• recognition for excellence

Responsibilities

• Deliver technical training, workshops and enablement sessions to strengthen partners’ capabilities
• Support partners in creating self-serve demos and impactful product demonstrations
• Provide technical guidance throughout the sales cycle, including solution design, POC delivery and technical discovery
• Build relationships with technical stakeholders across MSP partners and advocate for partner success
• Align technical strategies with broader business objectives and growth plans
• Bridge MSP partners with internal product, engineering and support teams to ensure understanding of partner needs
• Improve enablement resources, technical content and partner tools to drive adoption and long-term success

Key requirements

• 3-5 years in technical sales engineering, preferably in MSP or cybersecurity environments
• Proven track record in technical enablement at scale
• Deep expertise in pre-sales technical support, including POC delivery and solution design
• Strong content development skills for translating complex concepts into actionable materials
• Natural technical advocate who translates product capabilities into business value
• Hands-on proficiency with demo platforms, enablement tools and CRM systems
• Experience collaborating with MSPs or channel partners in a technical capacity
• Exceptional communication and stakeholder management skills

• strong communication
• stakeholder management
• ability to translate technical concepts into business value
• demo platforms
• technical enablement tools
• CRM systems

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