Onboard Retail Service Manager – Guest Experience Leader

CrossCountry is seeking Retail Service Managers to join our team based in Birmingham. You will be the face of CrossCountry onboard trains, providing a warm welcome and delivering a high-quality catering service with trolley or onboard shop options, making journeys comfortable and enjoyable.

We offer a permanent, full-time role with strong career prospects and comprehensive training at our Derby centre. You will need excellent people skills and a customer-service mindset, with flexibility for

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