Maintenance Manager

Overview

As Maintenance Manager at Hart Shoreditch, you will lead engineering operations to maintain the hotel’s building, systems, and assets while upholding safety and brand standards. You will partner with cross-functional teams to deliver a safe, efficient, and guest-centric environment. You’ll drive preventive maintenance, manage budgets and contractors, and oversee CAPEX planning to support the hotel’s financial and guest-experience goals. This role combines hands-on leadership with strategic planning in a boutique, hospitality-focused setting.

Pay / Benefits

• travel perks: 110 nights discounted travel
• ESPP with 15% discount
• paid parental leave
• mental health resources and EAP
• 28–33 days holiday
• pension plan

Responsibilities

• Lead all engineering and maintenance operations across the hotel to keep facilities and equipment in top condition
• Ensure compliance with Health & Safety, Fire Safety, and statutory regulations including audits and risk assessments
• Manage preventative maintenance programs, budgets, and department costs to meet financial targets
• Oversee plant and equipment (HVAC, electrical, plumbing, refrigeration, water treatment, life safety) and coordinate with external service providers
• Support planning and delivery of CAPEX projects and annual maintenance plans
• Monitor operational performance, present monthly results, and pursue cost savings and efficiency gains
• Oversee building IT systems in collaboration with external providers
• Recruit, develop, and lead the engineering team and foster a high-performing culture
• Collaborate with department heads to support operations, guest satisfaction, and brand standards
• Assist in emergency or crisis management and provide 24/7 on-call support when needed
• Ensure building costs align with budget expectations

Key requirements

• leadership and people management
• teamwork
• integrity and accountability
• engineering operations management
• HVAC systems
• electrical systems

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