Process Excellence Analyst – Customer Operations

Goldman Sachs is seeking an experienced Process Analyst in Birmingham to join the Marcus division of online consumer banking. The role focuses on the Procedures and Communications team, evaluating and improving operational processes, documenting procedures, and supporting change initiatives within the customer support function.

You will identify inefficiencies, implement improvements, and collaborate with cross-functional teams to ensure smooth execution and training on new processes, while

#J-18808-Ljbffr…