Overview
In this Analyst role within RAPP’s Data Analytics team, you will support client workstreams by applying data-driven insights to marketing and CRM activities. You’ll start with guided deliverables and progressively own analyses that inform client decisions and campaign optimization. The role blends technical analysis with client-facing storytelling, across cross-functional teams. You’ll contribute to building measurement frameworks and data-driven customer journeys that impact performance.
Responsibilities
- Set up test-and-learn plans for marketing and CRM activities
- Leverage AI tools to identify which creative elements drive performance
- Create audience-specific customer profiles and report findings to clients
- Produce post-campaign analysis to guide optimization
- Support the experience strategy team with data-driven customer journey insights
- Build KPI trees or measurement frameworks to track key metrics
Key requirements
- Working knowledge of SQL and/or Python
- Ability to pull data from cloud environments (AWS/Azure/GCP)
- Experience in agency, consulting, or client-side settings with customer-related data
- Curiosity and focus on the ‘why’ behind data
- Ability to work independently and present findings to teams and clients
- Curiosity
- Attention to detail
- Independent working
- SQL
- Python
- Cloud data access (AWS/Azure/GCP)
…
