ECS Core Support Technician – Email Security

KnowBe4 is seeking a Core Support Technician (ECS Specialist) to be the first line of contact for customer support, focusing on resolving issues across ECS and KSAT queues. You will implement configurations, troubleshoot mail flow, and collaborate with product and CSM teams to improve customer outcomes.

The role requires IT security familiarity, cloud security and email protocol expertise, excellent communication, and the ability to work independently while coordinating with internal teams.

#J-18808-Ljbffr…