Company: Loom Talent
Location: West Midlands
Job Description:
Loom Talent are partnering with a well-established organisation to recruit a Customer Service Improvement Consultant on an initial 3-month interim basis. This role sits in a busy customer service function, with a focus on understanding how things work and identifying how they could work better.
You will review processes and systems, develop KPI measures, and coach the team to reach productivity faster. The role includes spotting automation opportunities and exploring practical AI applications to
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Posted: October 1st, 2026