Systems Engineer

Overview

In this role you ensure the deployment, stability, security, and efficiency of the IT infrastructure and end-user devices. You work within a team to deliver reliable, user-focused solutions that align with the company’s CI culture. You’ll balance technical excellence with service quality, supporting continuity and growth through best practices. This is a chance to contribute to scalable IT operations and cross-functional collaboration with stakeholders.

Responsibilities

• Deliver outstanding customer service by prioritizing user experience and responsiveness
• Design, deploy, and maintain IT infrastructure (servers, storage, networking, cloud, security)
• Manage the lifecycle of end-user devices (desktops, laptops, mobile devices, peripherals)
• Monitor performance, troubleshoot issues, and deploy upgrades or patches
• Ensure compliance with policies and standards
• Collaborate with IT teams to meet business needs
• Document configurations, procedures, and processes
• Support disaster recovery, business continuity, and cyber incident planning
• Identify process optimization opportunities and contribute to CI initiatives
• Align with Group IT standards and procedures

Key requirements

• Bachelor in Computer Science or Information Technology or related field (or equivalent experience)
• Relevant certifications (e.g., Microsoft Certified: Azure Administrator, Cisco CCNA/CCNP, CompTIA, CISSP)
• Strong analytical and problem‑solving skills
• Excellent communication and interpersonal abilities with a customer-first mindset
• Experience with enterprise IT infrastructure and end-user device management
• Familiarity with Continuous Improvement (CI) principles and applying them daily
• Hands-on experience with Microsoft (Windows Server, AD, M365, Azure, Entra, Intune), Cisco LAN/WLAN, HP/Dell EUD, Hyper-V, Veeam, SharePoint

• customer-first mindset
• excellent communication
• interpersonal abilities
• Microsoft Windows Server
• Active Directory
• M365

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