Director, Business Risk – Global Payments & Trade (First Line of Defence)

Overview

In this Director, Business Risk role within Global Payments & Trade, you will strengthen the first line risk framework and drive governance, transparency, and issue-driven execution across a globally regulated payments platform. You’ll translate strategic risk priorities into practical actions, delivering executive reporting and leading cross-functional governance discussions. The position offers visibility to senior leadership and impact on risk governance across a high-impact, client-facing franchise. You will shape risk management culture and partner across product, operations, technology, compliance, and audit to protect the platform’s integrity.

Responsibilities

• Support execution of the platform’s risk strategy with senior leaders
• Develop executive reporting, dashboards, and governance materials for risk visibility
• Drive first line governance across leadership forums, risk reviews, and control committees
• Oversee issue and escalation management with cross-functional coordination and clear updates to leadership
• Identify emerging risks and opportunities to strengthen control environment and information governance
• Support process and control improvements across payments and trade workflows, including remediation oversight
• Build partnerships across first, second, and third lines of defense to reinforce risk ownership
• Contribute to team leadership through mentoring and sustaining a high-performing environment

Key requirements

• Strong track record in business risk, controls, governance, or related disciplines within financial institutions
• Domain knowledge in payments, transaction banking, cash management, or trade finance
• Experience with risk governance, operational risk, issue management, control frameworks, and audit/regulatory engagement
• Ability to translate complex risk information into executive-level reporting and insights
• Strong stakeholder management and influencing capability with senior stakeholders
• Analytical capability with Excel, Power BI, or Tableau; familiarity with SQL, Alteryx, or Python would be advantageous
• Excellent communication, sound judgment, and ability to operate in a matrixed environment

• Strong stakeholder management
• Clear communication
• judgment and diplomacy
• Excel
• Power BI
• Tableau

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