Overview
In this role, you install, service and support Verisure security systems for customers, ensuring reliable, first-time-fix solutions. You work with cross-functional teams to tailor security setups to client needs and provide clear system walkthroughs. You’ll balance hands-on install work with proactive troubleshooting and excellent customer service, contributing to a trusted, high-quality monitoring service. A strong drive for technology and field-based impact is key.
Pay / Benefits
- Company van provided with optional personal use
- Fuel card for business miles
- Company smartphone
- Birthday off
- Uncapped commission scheme based on productivity
- Pension plan
Responsibilities
- Examine customer property and assess security needs
- Design system configurations to meet risks and requirements
- Install and provide technical support with emphasis on first-time fix
- Deliver a detailed walkthrough of the Verisure Alarm system
- Troubleshoot issues and false alarms as they arise
- Manage stock materials and vehicle maintenance per schedule
- Provide expert, customer-focused service
- Ensure safety and quality during on-site visits
Key requirements
- Strong English communication skills
- Good team player
- Ability to make effective and timely resolutions
- Ability to use hand tools and step ladders
- Proactive and enthusiastic approach to maintenance work
- Clean manual driving licence
- Passion for technology
- Strong communication
- Team collaboration
- Proactivity
- Hand tools usage
- Step ladders proficiency
- Installation and troubleshooting of security systems
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