NHS Call Handler: Book Life-Saving Appointments

Penrose Health is seeking a resilient Call Handler to join our Proactive Care hub in London Bridge. In this NHS appointments role you will make 150+ outbound calls daily to patients due for clinical reviews, explaining the importance of attendance and encouraging action. The role is fast-paced, targets-driven and requires strong communication and digital skills.

You will work across clinical areas, learn new terminology, and record outcomes in CRM systems. Right to work in the UK is required.

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