Business Analyst

Overview

In this role you partner across a complex organisation to translate business needs into practical solutions as part of a major transformation programme, initially focusing on the transition to IFS Cloud. You will map and improve processes, facilitate workshops, and ensure changes deliver business value. You’ll collaborate with cross-functional teams to drive adoption and align initiatives with strategic objectives. This is a hands-on partner role that shapes how the business operates and leverages digital transformation to create value.

Pay / Benefits

• 25 days annual leave (increasing to 33)
• Private Medical Insurance
• Online discount platform
• Berkeley Foundation volunteer day
• Private pension plan
• Group life assurance

Responsibilities

• Build trusted stakeholder relationships to understand operational challenges and opportunities
• Facilitate workshops, interviews, and discovery sessions to capture requirements
• Translate business needs into functional specifications, user stories and process documentation
• Bridge between business teams and technical specialists to ensure solutions meet requirements
• Map current and future-state processes across multiple functions
• Identify inefficiencies, risks, and opportunities for automation and standardisation
• Recommend and support implementation of improved ways of working
• Support delivery of technology and business change initiatives including transition to IFS Cloud
• Review processes and assess readiness for new systems and technologies
• Conduct gap analyses, impact assessments and process validation
• Support testing, UAT and change adoption across the business
• Help establish governance for prioritising change requests
• Evaluate business value, impact, and feasibility of proposed developments
• Create documentation, workflows and decision-making frameworks for prioritisation
• Develop process documentation, user guides and knowledge resources
• Support training material creation and delivery for new processes and systems
• Promote consistent ways of working and drive user adoption
• Collaborate with support teams for knowledge transfer and continuous improvement

Key requirements

• Proven BA experience in a complex, multi-stakeholder environment
• BCS Foundation and Practitioner Certification (or equivalent)
• Strong requirements elicitation skills with workshops and interviews
• Experience producing artefacts: BRDs, process maps, EPICs, user stories, acceptance criteria
• Process mapping and improvement experience; MS Visio knowledge
• Excellent stakeholder management and business partnering skills
• Experience supporting system implementations or digital transformation
• Ability to analyse complex processes and identify efficiency and standardisation opportunities
• Self-starter with ownership, prioritisation, and delivery focus
• Excellent written and verbal communication for technical and non-technical audiences
• Attention to detail and clear documentation
• Collaborative yet capable of working independently

• Collaborative
• Proactive
• Commercially aware
• Microsoft Visio
• Business analysis artefacts (BRDs, user stories, EPICs)
• Gap analysis and impact assessment

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