AI-Powered Travel Support Engineer (Hybrid)

Duffel is looking for a Travel Support Engineer (Backend) in London with hybrid work flexibility (2 days onsite). This mid–senior role focuses on building the first LLM-powered assistant in our support product, automating repetitive tasks, and integrating internal and external systems to create a seamless traveler experience.

You’ll work on AI-driven tools, collaborate with design and product teams, and shape how support tech helps millions of travelers daily.

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