Remote Damp & Mould Case Manager — Resident-Focused

Civic Recruitment Limited in Maidstone, UK, is hiring a Case Handler to support damp and mould case management for a local authority under a five-month contract. You will manage caseloads, coordinate repairs and liaise with residents, surveyors and internal teams to ensure timely resolution.

The role requires strong admin skills, knowledge of housing standards and Awaab’s Law, and the ability to maintain accurate records while communicating clearly with stakeholders.

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