Technical Writer for AI-Driven Support & Documentation

Veeqo Limited, part of the Amazon family, seeks a Technical Writer to own the documentation lifecycle for a product-led support function. You will create and publish customer-facing guides, SOPs, and in-app communications, collaborating with product, engineering, and support teams to drive ticket deflection and improved customer self-service.

You’ll craft content strategies across help centers, internal SOPs, and AI-enabled systems, ensuring accurate, user-friendly content that scales with

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